Are your creations handmade?

Yes, each piece is carefully handmade in our workshop.

Can I customize my order?

Of course! You can choose the colors, dimensions, and even add personalized elements to make your creation unique.

Do you offer custom pieces?

Yes, we make custom pieces and will be happy to bring your idea or project to life. Contact us via email samsara-macrame@hotmail.com or on Instagram __samsara to discuss it together.

Are all creations unique?

Yes, each creation is handmade, which makes it unique. Slight differences in color or finish may occur, and this is what makes our handcrafted pieces so charming.

What are the creation deadlines?

Every creation requires time and attention. Depending on the nature of the project and the number of orders in progress, lead times may vary. We will provide you with an estimated timeframe upon contact.

What are the shipping times?

Once your order is complete, it will be shipped within 24 to 48 hours.

Do you ship internationally?

At the moment we only deliver to Switzerland.

What delivery method is used?

We use Swiss Post.

What payment methods do you accept?

Apple Pay, Google Pay, Twint, Maestro, Mastercard, PayPal, Visa.

Is payment secure?

Yes, of course. All payments are processed through secure platforms integrated with Shopify. Your banking information is protected.

How do I maintain my macrame decoration?

Avoid prolonged exposure to sunlight and humidity. To remove dust, shake gently or use a dry cloth. Do not machine wash.

6.. How can I contact you?

Via the contact form, by email at samsara-macrame@hotmail.com every day or by private message on Instagram