We answer your questions

Are your creations handmade?

Yes, each piece is carefully handmade in our workshop.

Can I customize my order?

Of course! You can choose the colors, the dimensions and sometimes even add

Do you offer custom pieces?

Yes, we love creating unique pieces. Contact us via email or Instagram to discuss it together.

Are all creations unique?

Yes, each piece is handmade, so there may be slight differences. This is what makes them special.

What are the creation and shipping times?

Orders are typically created and shipped within 3-7 business days. Custom orders may take a little longer, approximately 10 days.

Do you ship internationally?

At the moment we only deliver to Switzerland.

What delivery method is used?

We use Swiss Post

What payment methods do you accept?

Visa Mastercard twins Apple Pay.....

Is payment secure?

Yes, of course. All payments are processed through secure platforms integrated with Shopify. Your banking information is protected.

Can I return an item?

Due to the handmade and personalized nature of our creations, returns are only accepted if there is a defect or error on our part.

What should I do if my order arrives damaged?

Contact us as soon as possible with a supporting photo. We will find a solution together.